Multi-work environment (manufacturing, production, warehouse, research and development, office) requiring the use of PPE. A minimum 3 plus years of experience.
First point of contact for incoming support requests to the Service Desk via telephone, web portal, and email to ensure courteous, timely, and effective…
Responds to user inquiries, investigates and analyzes problems and develops solutions and/or action plans. Extensive experience providing telephone support in a…
Provide internal users with in-person and telephone support. Reporting to the Manager of IT Service & Sustainability, the successful candidate will use their…
Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle.
You provide world-class support our client community using remote systems and tools and work in collaboration with our clients and their specialized 2nd and 3rd…
A bachelor’s degree or diploma in Computer Science or related technical discipline. Provide first line response for both internal and external customers needing…
Manage and analyze the processing of incoming calls to the Service Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of…
Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike…
Monitor and respond to incoming incidents and requests to the Service Desk via telephone and service desk portal to ensure courteous, timely and effective…
Monitors the queue and processes tickets first-in first-out based priority. The Hillman Group services a wide variety of customers in the Automotive, Industrial…
Receives inquiries and incidents submitted via telephone, email, and chat. The position combines a broad understanding of all clinical applications used across…
Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including…
First point of contact for incoming support requests to the Service Desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective…
Ongoing professional development and industry certification. Exclusive employee discounts for travel, local attractions, gym memberships, insurance and more.
We have an immediate opening for a Software Support Agent/Analyst, providing support for our internal customers and website support for our external customers.
Degree or diploma in a Computer Sciences program and/or related industry experience. Develop highly effective relationships with customers, peers, and…
Reporting to the Service Desk Team Lead, End User Services, this position is responsible for the administration of all incidents and service requests to ensure…
Completion of post-secondary diploma/degree in an Information Technology program. Demonstrated effective communication and interpersonal skills, including…
\*\*Must be graduated from your technology college or university program and reside in the Greater Toronto Area with no plans to relocate outside the GTA.
$22 -
$24 an hour
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