Possess a College diploma in the field of IT or equivalent technical certificate. Provide first-response to service incidents (end-user computing, printing, and…
Respond to IT requests and incidents by telephone, email, or online forms. Provide first level technical assistance to internal clinic and administrative staff…
Communicate with customers at all levels of technical and non-technical skills sets. Ability to communicate with customers at all levels of technical and non…
The role will require the management of all aspects of the Global Credit systems for Fixed Income IT, working closely with all the support and development teams…
College diploma or university degree in the field of computer science or technology. Provide advanced troubleshooting for all types of technical inquiries,…
Actively engage in project assignments including defining and leading project tasks and/or work packages to ensure adherence to budget, schedule, and scope of…
Prepare test plans, test cases, test scripts in accordance with requirements and specifications. Bachelor’s or Master’s degree in software engineering or…
Coordonner avec tous les clients et analyser les requêtes de test et analyser les problèmes des clients et aider tous les analystes d'application à traduire…
Nécessite au moins un diplôme post-secondaire dans un domaine lié à l’ingénierie ou à la technologie; ou un baccalauréat ou l’équivalent, ou 2 ans d’expérience…
Vous maîtrisez l’anglais\* et le français, parlés et écrits; (\*Cette exigence est requise puisque dans le cadre de cette fonction, vous aurez à intervenir…
