Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier and…
Perform guest service tasks such as processing service fees, creating new and/or changing reservations, issuing tickets, support self-serve kiosks, assisting…
Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier and…
Service: You will amaze our guests at every touchpoint, including inbound calls, chats, and emails. Growth Opportunities- We provide opportunities to grow…
Qualifies and transfers incoming calls promptly to the appropriate extension. Provides courteous, prompt, and accurate inter-hotel communications to staff and…
Completion of a two-year apprenticeship program or a college program in hospitality or hotel management preferred. Hotel, Restaurant and Bakery Discounts.
Handling wake-up calls and put down shuttle requests for guests. Communicate any guest complaints to the Manager on Duty to aid in the resolving of any issues.
Welcome all guests to our hotel and attend to any guest enquiries. Balance cash and related forms. Answer phone calls and make guest reservation or changes.
Welcome and register guests expeditiously provide information to guests as needed. Greeting and assisting guests and processing check-in/out transactions.
Keep records of occupied rooms and guests. Receive and record guest payments. Ability to build rapport with guests. Prepare guest bills for next-day departures.
Accurately process all cash, debit and credit transactions. Answer all guest calls (questions, reservations, concerns) in a professional and timely manner.
You are capable of juggling multiple tasks and priorities – welcoming guests, managing online and phone bookings, verifying guest payments at check-in,…
Reporting to the Reservations Manager, the successful candidate will be responsible for all aspects of the reservation service for the hotel providing guests…
One complimentary hotel stay with breakfast for two through our BE OUR GUEST program, including an employee benefit card offering discounted room and food &…
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles. Promptly and pleasantly handle phone calls and guest messages…
Maintain responsibility and accountability for the hotel property and the safety of guests, team members, and have authority for the hotel operations while on…
You must be able to handle cash or credit transactions and have front office software proficiency. Be Accountable - you will be collecting money, routing calls,…
The position is central to the process and efficiency of our organization, and includes managing the central line, scheduling appointments, preparing reports,…
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established…
