About us
A-Protect Warranty Corporation is a small business in INSURANCE in Concord, ON L4K 1Z8. We are professional and agile.
Customer Service Representative
Duties:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests
- Resolve customer complaints in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
Requirements:
- Excellent communication skills in English
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Proficient in using computer systems and software applications
- Previous customer service experience is preferred but not required
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
To apply, please submit your resume detailing your relevant experience.
Job Type: Full-time
Salary: $16.50 per hour
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Ability to commute/relocate:
- Concord, ON L4K 1Z8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
Work Location: In person
