POSITION: Courier Driver (Casual)
LOCATION: Richmond BC
VEHICLE: Company Assigned
RATES OF PAY: $22.67 per hour
SCHEDULE: Monday to Friday 9:30 am - 6 pm
MAJOR ACTIVITIES AND RESPONSIBILITIES:
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Use the GCA scanner for all required activities on the daily route; all scannable waybills, laser waybills, and shippers' bar-coded labels must be scanned.
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Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
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Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
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Determine if a customer has a valid account before delivery or pick-up.
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Compile and submit accurate route records daily.
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Inform DHL of any route irregularities and significant competitor activity.
ACCOUNTABILITIES/ RESULTS:
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Responsible for internal and external customer satisfaction.
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Professional representation of DHL at all times, including the maintenance and presentation of vehicles, uniforms, and waybills/products.
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Proactively manage the customer’s perception of and level of satisfaction with our service.
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On-time pick-up and delivery of customer shipments.
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Interact effectively with other members of the customer service and operation teams.
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To alert the Sales Department to potential customer opportunities and/or vulnerabilities.
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Complete other duties as assigned
MINIMUM QUALIFICATIONS:
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Demonstrated ability to handle multiple tasks.
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Valid Class 5 driver's license - obtained over 18 months with a clean driver's abstract
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Demonstrated ability to work under pressure.
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Supply current drivers abstract. (No infractions)
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Excellent interpersonal skills.
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High School Education.
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Proven Customer Service skills.
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Able to lift to 70lbs unassisted
Note: This role includes variability in shift start/finish timings based on the job location. Shift timings and scheduled days of work may change from time to time based on business requirements; therefore, flexibility in your schedule is a job requirement. Uniforms are supplied.
Thank you for your application. Those selected for an interview will be contacted.
All applicants are required to pass interviews, and criminal background checks to qualify for the position. Must be a minimum of 18 years of age to undergo prerequisite background checks.
We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.
About DHL Express:
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
