Inside Sales Associate
Eastern or Atlantic Canada (Remote)
2 opportunities; candidates can be located anywhere within the region of Atlantic Canada, (Remote), with periodic travel to Big Erics office locations in either Dartmouth, Nova Scotia, or St. John’s Newfoundland, for training, education, and team events.
Big Erics has proudly serviced our customers for over 75 years!
As a family-owned and female lead company, Big Erics employs a diverse workforce throughout the Atlantic Region and beyond while working to serve customer needs across North America. With commercial/retail locations in Dartmouth/Halifax, NS and St. John's, NL and sales reps throughout the region, our experienced team is committed to providing quality products, value-added services, and the latest innovations to support our customers' success. We are a leader in end-to-end product and service-based solutions spanning food preparation and service, concessions and consumables, food safety, facilities maintenance, cleaning, and sanitation.
For more information on Big Erics please visit www.bigerics.com
What makes Big Erics a great place to work?
Our Employees and our Customers!
Big Erics is proud to be a leading distributor of both commercial and residential supplies, equipment, small wares, and industrial chemicals for the food service, janitorial, sanitation, confectionary, manufacturing, and discerning residential sectors in Atlantic Canada.
Our leadership team is focused on attracting and retaining the best talent in the region. With our continuous evolution, we are currently looking for a full-time Inside Sales Representative working out of their own remote home office within Atlantic Canada, with periodic travel to either Dartmouth, NS or St. John’s, NL branches.
We offer a competitive salary, employee discounts, and participation in our benefits and pension plan (after the designated waiting period).
About the Role:
Our Inside Sales Representatives report to the Director of Sales and enhance the service provided to Big Erics customers. Their goal is to consistently meet and set metrics around sales dollars, profit, number of outgoing calls per day etc., and to grow our customer list by reactivating previous customers and prospecting new clients. Delivering on our standards of exceptional customer service and developing meaningful relationships with our staff and customers is essential in this role.
Key tasks:
▪ Conduct outgoing sales calls
▪ Support inbound sales calls
▪ Provide customers with detailed product and pricing information
▪ Meeting established targets on number of outgoing calls per day
Inside Sales Associate
Eastern or Atlantic Canada (Remote)
▪ Accountable for meeting monthly sales targets
▪ Create quotes and sales orders
▪ Set up new accounts (clients) and contracts
▪ Computer skills (software: Microsoft Suite, CRM, Auto quotes, SAP)
▪ Emailing customers
▪ Tracking of calling activities
Requirements:
The ideal candidate will have the ability to maintain composure during challenging customer interactions, a strong skill set in communication (both written and verbal), excellent persuasive selling techniques and a passion for Sales. As a quick learner, the successful candidate will familiarize themselves with our products and services, as well as the technology to facilitate transactions with our customers. Technical skill with
Microsoft Word and Excel is required, and experience with SAP is considered a strong asset.
Bilingualism is an asset.
Previous Sales experience including cold and warm calling is an asset.
Hours: Full-time | Monday to Friday, occasional evenings & weekends. Travel less than 15% of time.
Location: Work from your remote home office, with travel periodically to either Big Erics – Dartmouth
Branch located at 171 John Savage Ave, Dartmouth, NS B3B 0A8 OR Big Erics- St. John’s Branch located at
99 Blackmarsh Rd, St. John’s, A1C 5X8
Contact: If you have any further questions about the role, please e-mail the Hiring Manager email contact provided on posting.
We thank all applicants, but only those selected for a first interview will be contacted for progressing next steps.
Job Type: Full-time
Salary: $40,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Work from home
Flexible Language Requirement:
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- St. John'S, NL A1E 1S6: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Experience:
- Inside sales: 1 year (preferred)
- sales: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Shift availability:
Work Location: Hybrid remote in St. John'S, NL A1E 1S6
Application deadline: 2023-10-12
