Salary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?:
We are proud of our physicians, employees and volunteers' innovation, dedication, partnership and tenacity. More than any building or technology, it is our people that make Fraser Health distinct.
Do you want to utilize your technical skills and information systems knowledge and develop as Fraser Health's Health Informatics and Clinical Solutions Team leader? If so, then keep on reading.
As a Lead, Health Informatics - Clinical, ancillary solutions, you will support the vision of digitally transforming healthcare, prioritizing exceptional experiences, revolutionizing care delivery, and harnessing the power of virtual care for a seamless, equitable and easily accessible high-quality health system. You will apply your critical thinking ability in leading Medium to Large scale projects and troubleshooting skills to diagnose complex production issues at all levels: application, DB, OS, network, and IT infrastructure to support clinical downstream systems in the areas of Cardiology, Renal, Emergency, Critical care and Forensic Nursing programs.
You are a self-starter, can work with minimal instruction, and can 'find your way around.'
You can and are determined to get to the root cause of challenges using innovative approaches.
Responsibilities:
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Provides guidance and expertise by consulting all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
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Lead the design and integration of various systems under the Cardiology, Renal and Emergency portfolios, ensuring they meet the specific requirements. This involves collaborating with stakeholders, analyzing needs, and architecting secure, scalable, and interoperable solutions.
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Provide technical expertise and guidance to a team of developers on health informatics projects. Mentor team members, conduct code and architecture design reviews and ensure adherence to Health Authority standards and best practices.
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Evaluate and select appropriate technologies, tools, frameworks, and platforms for health informatics projects. Stay updated with emerging technologies and industry trends. Assess their suitability for addressing project requirements and aligning with organizational goals.
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Oversee the design and implementation of data management strategies. Ensure proper storage, integration, and retrieval of health data. Consider data security, privacy, compliance requirements, and implement appropriate data governance practices.
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Participates in enterprise-wide, cross-disciplinary business strategy projects, including confidential initiatives that support selecting, procuring, and implementing appropriate information systems applications that may eliminate FTEs.
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Serves as a consultant participating in enterprise-wide projects under the leadership of the Portfolio Manager; serves as a backup to the Portfolio Manager in team leadership or project management. Prepares status reports, meets with clients, and provides information to the Portfolio Manager as required.
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Identify and address performance bottlenecks in health informatics systems. Optimize database queries, system workflows, and data processing to improve system responsiveness and efficiency.
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Define and implement system monitoring and maintenance processes. Establish appropriate monitoring tools and techniques to identify and resolve system issues proactively. Ensure the availability and reliability of health informatics systems.
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Responsible for establishing and leading assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases, works within the assigned budget, and reports or raises concerns as necessary. Participates in the hiring process for staff and coordinates and guides team members.
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Performs complex business and/or clinical process analysis, including workflow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs, and modifies practical manual and automated business procedures.
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Coordinates and provides third-level application support to critical system problems and ensures that the application service level agreement is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination. Coordinates the support rotation and monitors the support queue.
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Serves on various Fraser Health-wide health service delivery areas and departmental committees, task groups, internal working teams and corporate projects.
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Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies
You will represent Operations in all systems development life cycle phases and implementation projects, including hands-on development and application design. You will ensure all initiatives are operationally sustainable.
You will excel as you work with all levels of the business, ensuring information technology deliverables align with the business requirements.
You are an excellent communicator. You know the right tool to convey technical message to audiences of different backgrounds.
You can lead cross-team, cross-organization projects, investigations, and initiatives.
You can handle production crisis without supervision.
Build your career experience as you:
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Provide mentorship, support and system administration of an interoperable solution that enables integration of clinical and business workflows across core clinical systems at Fraser Health and numerous other regional and provincial integration initiatives.
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Provide consulting support for all phases of project development, implementation, and system operations management.
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Support and enhance existing applications and environments.
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Provider mentorship to team members
Are you motivated to join us? We will be looking for you to have the following:
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Bachelor's Degree in Health Informatics, Computer Science, Software Engineering or a related
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At least seven (5) years of recent related experience with business and systems analysis, including PM experience in managing medium-sized projects.
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At least five (5) years of direct working experience on mission critical production system.
An asset to this role would be:
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Familiarity with integration technology such as Microsoft Biztalk.
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Understanding of system and security practices.
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Knowledge of IT infrastructure and Networking in a highly secure environment.
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Experience with Windows Server troubleshooting and maintenance.
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Experience with Microsoft SQL (database maintenance, performance measuring, writing ad-hoc queries).
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Working knowledge of Web Services, IIS, and Certificates.
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Familiarity with .NET Framework (C#)
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Experience with Business Analysis
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Knowledge of Project life cycle.
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Skills in data research, gathering, and modelling.
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Knowledge of information management and project management.
Does this sound like an excellent role for you? If so, here are more reasons why you should apply:
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A career with FH will allow you to be a part of a dedicated team of experts in a dynamic and rewarding healthcare environment.
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We offer a competitive compensation and benefits package, including comprehensive health benefits coverage.
Fraser Health consists of 12 acute care hospitals, with BC's first dedicated outpatient care and surgery centre and a wide variety of services in public health, home health, mental health and residential care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable places to live in the world, dynamic communities, inspiring scenery, and easy access to an abundance of outdoor activities provide an amazing quality of life.
We are Canada's largest and fastest-growing health authorities. With over 26,000 employees, 2,500 physicians and nearly 6,500 volunteers, it serves more than 1.6 million people - over one-third of the entire population in British Columbia.
Are you ready to take the next step in your career? Apply today so we can continue the conversation and make a difference in the communities we serve. We value diversity in the workforce and aim to maintain an environment of Respect, Caring & Trust.
Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.
Responsibilities:
- Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
-
Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
-
Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
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Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
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Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
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Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
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Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
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Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
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Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies
Qualifications:
Education and Experience
Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
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Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
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Knowledge of information management, health informatics, business processes, technologies and applications.
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Knowledge of all components of a technical architecture.
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Ability to translate business and/or clinical needs into application architecture requirements.
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Ability to quickly comprehend the functions and capabilities of new technologies.
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Demonstrated knowledge of the project management process and the systems development life cycle.
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Demonstrated decision making ability within complex and diverse issues.
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Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
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Ability to organize work, problem solve, multitask and meet deadlines.
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Physical ability to perform the duties of the position.
