HHB maintains and operates the Angus L. Macdonald and A. Murray MacKay Bridges that span Halifax harbour. With annual traffic volume in excess of 32 million crossings HHB™s mission is to provide safe, efficient and reliable cross-harbour transportation infrastructure in a cost effective manner. HHB employees take pride in the bridges, and are motivated, results-driven individuals who enjoy challenges and are committed to continuous learning.
Reporting directly to the Chief Information Officer. The Technology, Network and Security Analyst is responsible for the coordination of the design, the effective provisioning, installation, connectivity and support of computer, network and security systems, help protect sensitive data and company information from data breaches and hacking to ensure the stable operation of the Halifax Harbour Bridges IT assets.
Essential Duties and Responsibilities:
- Planning & Organizing; Assisting with the development of strategic IT initiatives.
- Communication & Education; Communicates clearly and concisely with co-workers in both oral and written form on subjects of local IT procedures and company policies. Able to provide general user support.
- Security & Continuous Improvement; Complete assessments to ensure PCI compliance, including managing the data and identifying flaws in systems and implementing corrective measures with focus on improving the effectiveness of security systems and creating procedural guidelines for employees to help protect company data and networks.
- Acquisition & Deployment; Design and oversee the deployments of LANs, WANs, and wireless networks, including firewalls, servers, routers, hubs, switches, UPSs, and other hardware.
- Operational Management; Monitor and test network performance, including configuring to ensure smooth and reliable operations. Conduct penetration testing and create various security policies assessing existing computer systems assessing any security breaches and identifying vulnerabilities.
- Project Management; Develop and manage overall planning. Manage all project communications, expectations and milestones.
The development of constructive and cooperative working relationships and maintaining those relationships over time will be key to success. The relationships critical to success for the Communications Manager role are listed below:
§ Reports to the Chief Information Officer, Halifax Harbour Bridges
§ HHB departments and colleagues
§ Work experience in an IT environment monitoring network and security systems in an enterprise environment.
§ Computer science degree or/and IT continuing education program.
§ Cisco CCNA or equivalent certification (or demonstrable equivalent experience)
§ Certified Information System Security Professional (CISSP) or equivalent certification (or demonstrable equivalent experience)
§ Administration of Cisco Identity Services Engine (ISE) or equivalent experience.
§ Possession of knowledge of key network monitoring protocols including SNMP, Netflow, sflow, syslog, etc.
§ Experience with firewalls and endpoint security management.
§ Possession of knowledge of LAN/WAN and wireless technologies.
§ Knowledge of Active Directory and various technical support concepts, procedures, and practices.
§ Knowledge of Windows environment and Cisco network devices.
§ Previous NOC experience will be an asset.
§ Exceptional customer communication and interaction skills.
§ Strong ability to work effectively with various levels of an organization.
§ Strong ability to effectively manage multiple tasks simultaneously.
§ Strong listening skill to fully understand what an end user’s needs and/or requests are.
This position requires the incumbent to work in an office environment at HHB with minimal physical effort demands; some time will be spent in warm/cold equipment rooms, on or under the bridge decks, etc. Due to the nature of this position, mental stress may be experienced when responding emergency after hour’s calls, conflicting demands and varying departmental needs, dealing with technology related issues and matters that can be complex and time sensitive. Required to carry a mobile device and be available after normal business hours for critical issues. Sensory attention is required for significant amount of processing technical documents, attending to equipment analytics and malfunctions and associated repairs.
This is a Full-Time, Permanent position. The regular hours of work are 35 hours per week from 8:00 am - 4:00 pm, Monday to Friday. The successful candidate must be able to work additional hours, based on operational demands, as required. The wage range for this position is $74,406.00 to $93,007.00 annually.
Interested candidates may submit the Cover letter and resume and complete all pre-screening questions by 4:00 pm Friday, October 13, 2023, to [email protected]
Successful candidate must pass a credit check and criminal background check, including education verification and employment confirmation.
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. At Halifax Harbour Bridges (HHB), we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women or Persons in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
The collection of self-identification data is a central piece of HHB commitment to equity, diversity and inclusion (EDI). This data provides information on the diversity of the population applying for employment with us. This information increases HHB's capacity to monitor our progression on increasing EDI in our recruitment
HHB appreciates all applications; however, only candidates selected for interviews will be contacted.