Client Services Representative
Full-time, Burnaby Office
Are you looking for a full-time career with a company that contributes in a positive way to your community? Want to work with a fun and positive group of people? Like being home at night for dinner and value work/life balance? Habitat Systems, leading provider of commercial grade playgrounds in Western Canada, has an opportunity in our Burnaby Office as a Client Services Representative.
Habitat Systems encourages the development of healthy communities by providing park, landscape & playground solutions that are innovative, kind to the environment, and offer superior technologies. We are looking for a highly organized and outgoing professional to join our team. This position requires an individual to provide support with quoting various projects required for the sale and promotion of our lines of playground and related outdoor products. Teamed-up with members of our outside sales team, you will work together to provide exceptional service to our clients within a specific geographical territory.
We work with schools, landscape architecture firms, community groups, and municipalities on their park, playground and landscape projects. We sell the majority of the commercial playgrounds that you see at local schools and city parks in BC. Habitat Systems was selected as playground company of the year and is an Employee Recommended Workplace.
Skills Needed
-Post secondary education in Administration, a related discipline, or prior customer service/inside-sales related work experience
-Aptitude for the business mathematics required for determining pricing for product quotes
-Intermediate to advanced knowledge of Outlook, Word, and Excel with solid typing ability
-CRM experience an asset
-Creative and positive problem solver who focuses on finding solutions
-Excellent communication skills both verbally and electronically via email
-Strong customer service talents. You are comfortable both on the phone and via email communicating with clients
-Able to manage multiple deadlines
-Exemplary work ethic
-Multi-tasking and prioritization skills in a fast-paced environment
-Keen attention to detail
-A high personal commitment to deadlines, work quality and accuracy
-Comfortable spending a large portion of the day in front of a computer and on the phone with clients
-Self-starter, flexible, with the ability to work independently and in a team
-A personality where you truly like to help others find solutions
-Criminal record check (mandatory)
Location
Our office is located at 3762 Napier Street in Burnaby (off of Boundary road in between First and Hastings). It’s a great central location with many places within a 5 minute drive and/or walk to enjoy your one hour lunch break.
Benefits
- Full benefits package & EAP program
- Business casual atmosphere
- Free parking
- All the coffee you can drink (or tea if that's your thing)
- Stand desks
- Altered summer work hour options
- Summer team BBQs & yearly social events
Please send your resume, cover letter & salary expectations.
Hours of work are 8:00am - 4:30pm Monday to Friday.
Job Types: Permanent, Full-time
Salary: $44,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
COVID-19 considerations:
COVID office policy in place. Work from home options after training is completed.
Experience:
- customer service: 1 year (preferred)
Work Location: In person
