THE OPPORTUNITY
We are recruiting for a Sales Representative, NA Cedar Branded Products to join our team in Vancouver, BC.
What You’ll Do: Responsible for selling a suite of cedar specialty and branded product lines for WFP’s retail and distribution segments in the North America market; ensuring maximum margin and returns for the business, while continuously nourishing the successful long-term relationships built with our strategic partner customer base.
Who You Are: Our ideal candidate is a highly motivated, innovative, sales professional, who is passionate about providing value and knowledge to the market of wood products. You ideally bring a minimum of 3-5 years’ experience, in a senior sale role, selling Western Red Cedar, Appearance or Millwork product lines and you pride yourself on your exceptional customer service and relationship building skills.
Work Environment: This role is to be performed in person at our Vancouver Corporate Office.
RESPONSIBILITIES
Sales & Customer Service
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Meeting or exceeding monthly, quarterly and annual sales targets for allocated products and volumes by region and customer segment.
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Creating a sales plan to execute efficiently on the cedar branded strategy for the salesperson’s region.
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Undertaking market trips to visit selected customers on a quarterly basis, or as required.
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Meet or ideally exceed baseline pricing per product line. The ‘Sales Representative – Cedar Branded Products’ will provide market feedback on pricing or changing dynamics in the marketplace.
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Review the ‘Daily Sales List’ and ensure there are no errors, and that all sales are line with corporate sales policies.
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Ensures the highest levels of customer service are provided, by working closely with the ‘Customer Service Representative’ to handle any required reporting on late shipments, or other service requests as required.
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Assist in the execution of WFP’s corporate sales strategy.
Marketing & Market Analysis
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Work with the ‘Director Marketing’s team to successfully promote WFP’s WRC Branded & Specialty products to the marketplace, while providing feedback and suggestions for improvements to Director of Marketing.
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Ensure that our selected customers regionally, or by segment are promoting and branding WFP’s products through the channel to end users, retailers and pro-dealers.
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Utilize a CRM system provided by the company to catalogue our customer eco-system, as well as to generate any lead information on new product or sale opportunities.
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Compile and compare pertinent data on market segments, pricing, regions, customers, product lines and competing alternative product lines as required to help position WFP’s sales and marketing efforts.
Administrative
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Ensuring policies, procedures, reporting and presentations are followed through and ensuring vacation coverage for their sales regions.
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Attends daily sales meetings, along with supply control, logistics or credit meetings as required.
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Follow up of all credit and credit-related tasks for setting new customers up, along with reviewing orders to ensure they are in compliance with available credit, and,
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All Other duties as assigned.
QUALIFICATIONS
Education and Experience
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A degree in post-secondary education, or equivalent work experience
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3-5 Years of work experience in a senior sales role selling Western Red Cedar, Appearance or Millwork product lines
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Proficient use of LumberTrack and Excel is a strong asset
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A lumber grading certificate is an asset
Skills, Knowledge and Required Competencies
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Ability to understand department goals/objectives provided, whether short, mid or longer term and to translate those in to successful outcomes
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Ability to provide superior customer service
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An understanding of lumber products and end uses
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Competent with computers, spreadsheets and presentation development
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Skilled and motivated to execute on strategic sales plans
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Innovative, with a continuous improvement mindset
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Highly organized and works well under pressure
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Sound problem solving and analytical skills
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Excellent internal and external relationship building skills
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Ability to work either alone or within teams
YOUR CAREER
At Western Forest Products, we believe our most significant asset is our people. Investing in our people brings value and success to our business, ensuring a safe, engaged, productive and continuously improving workplace. We offer challenging opportunities working alongside the best in the industry to meet your career and professional development goals while providing competitive total rewards and recognition.
We provide a variety of on-the-job training and continuing education in many areas at Western to ensure you have the skills you need to succeed. Our promote-from-within culture recognizes high performance and we offer diverse career paths across the organization for those with the talent and will to advance.
Our total rewards offering including competitive pay, performance bonus, pension plan, benefits and other programs designed to support our employees.
WESTERN OVERVIEW
Western Forest Products is a leading forest products company that sustainably manages forests and manufactures high-quality wood products. Headquartered in Vancouver, British Columbia with operations in the coastal region of BC and Washington State, Western meets the needs of customers worldwide with a specialty wood products focus and diverse product offering.
Our commitment to health and safety, environmental stewardship and community engagement is core to how we do business at Western Forest Products.
Our approach to responsible business practices in all aspects of our business is multi-faceted. We adhere to and employ the most stringent environmental practices in the world. The steps we take to ensure the forests in which we operate are renewed and remain healthy and viable for future generations are mirrored in the care we take to make certain our communities continue to grow and prosper. This includes investing in communities where we operate and continuing to forge mutually beneficial relationships with First Nations in respect of their local and cultural interests.
