ThinkOn is expanding its Site Reliability team. Reporting to the Director, Custom Managed Services & Tools, the Solutions Engineer (Network) is responsible for assisting in the design, implementation, operation, evolution, and maintenance of all aspects of ThinkOn’s technologies supporting production and internal operations. The Solutions Engineer (Network) plays an integral role in support, planning, development, and future growth.
ThinkOn is a remote-first organization. At this time, we are welcoming candidates from Canada for this position.
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Support, security, and maintenance of network infrastructure to maintain a multi-site cloud infrastructure
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Ensure the operational stability of the network
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Diagnose and troubleshoot complex network issues
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Provide Level 2-3+ support for any network or security issues, including escalations from the Service Desk team
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Participate with the team in change and incident management processes; provide root cause analysis for service distributions
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Investigate possible security breaches as part of the incident management team
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Maintain a comprehensive level of documentation that reflects the current network environment
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Perform installations, configurations, maintenance, and operations of any new or existing network infrastructure devices to support the cloud environment
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Work with multiple teams to identify and resolve bottlenecks or other network configuration issues
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Provide coverage and throughput planning for networks including the appropriate network architecture and structure
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Provide 24/7 on-call support for Priority 1 Critical Issues
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Provide guidance on other technologies and evaluate their impact on the network infrastructure
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3+ years of professional experience in a network engineer or equivalent position
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3+ years of professional experience with large enterprise and/or service provider-level networks
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Extensive knowledge of layer 2 – 3 network technologies (QoS, Netflow, QinQ, 802.1x, ISIS, OPSF, BGP, VRRP, VRF, IRB, MSTP, STP, LACP)
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Juniper JNCIP-ENT/JNCIE-ENT or equivalent network certification (Juniper MX, EX, QFX hardware, Cisco CCNP/CCIE would also be considered)
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Firewall Security and Administration (Juniper SRX of PFSense platforms)
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Experience with HPE C7000 Chassis configuration (Virtual Connect Configuration) or Cisco FEX
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Cisco ACI is considered an asset
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CheckPoint and FortiGate are considered an asset
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VMware ESXi platform knowledge is considered an asset
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Able to obtain or already have your Canadian Security Clearance
Benefits and Perks:
- A remote-first culture
- Competitive compensation package
- Flexible time-off for vacation; 5 personal days/year
- Comprehensive health and dental benefits*
- A $1,000* Wellness & Learning allowance*
- Eligible to join the ThinkOn Group Retirement Savings Plan*
- Referral Bonuses for successful hires*
- These benefits are for full-time permanent employees only.
Think On, Incorporated: Where Data Thrives
Founded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean.
Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIOReview’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021).
ThinkOn is headquartered in Toronto, Ontario. To learn more, visit www.ThinkOn.com
Accessibility:
ThinkOn is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and accessibility standards across Canada, ThinkOn provides accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible and adheres to our corporate values.
Learn more about our corporate values at www.ThinkOn.com/values/.
