Key Responsibilities
Be part of a team that is responsible for installing, configuring, maintaining and supporting all data communications and networking hardware and software for all locations at Finastra
Key Responsibilities
-
Install, configure, monitor and manage all network and data communications equipment including all hubs, routers, and switches, the intrusion detection systems, VPN concentrators, and firewalls
-
Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment
-
Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed
-
Responsible for internet access including installing, configuring, maintaining the router, proxy server and firewalls and monitoring performance
-
Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate
-
Provide maintenance to equipment as required
-
Maintain all technical configuration documents and review/update processes and procedures and maintain appropriate documentation
-
Provide weekly updates of work activity to the Manager, Network Operations
-
Participate on project teams working with all Infrastructure teams or Network Architects; take high level plan developed by architects and develop a detailed plan by task
-
Occasional On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary
-
Develop and keep current a personal professional development plan
Technical Skills
-
Functional knowledge of networking and data communication fundamentals including Ethernet, and routing protocols
-
Functional knowledge of internetworking standards
-
Functional knowledge of network management tools
-
Knowledge of OSI model
-
Fundamental Networking principles (TCP/IP, Routing Protocols, etc)
-
Understanding Cloud as well as on premises data center networking
Competencies
-
University degree or college diploma in computer studies or equivalent experience
-
Cisco certification a bonus
-
Functional planning ability
-
Functional problem solving/troubleshooting abilities
-
Functional oral and written communication skills
-
Functional customer relations skills
-
Functional organizational skills
-
Functional interpersonal relations
-
Ability to work well in a project team environment
-
Adaptability / flexibility
-
Knowledge of Microsoft Office products
-
Results oriented
*************************************************************************************************************
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.
*************************************************************************************************************
