Who We Are
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.
Connect. Grow. Thrive Together.
To learn more about who we are visit our website:
About the Role
Teranet is currently looking for a Network Engineer. You will provide ongoing administration and support of Network Infrastructure, Application Delivery Controllers, and VoIP enterprise systems mostly from Cisco, F5, Checkpoint and Palo Alto. You will also support Network Project work, with the abilities in architecture and designing, planning, developing, installing, configuring, maintaining, and optimizing all network related aspects of any project work. You will analyze and resolveend user or application performance and connectivity issues in a timely and accurate fashion, and provides end user training where required. You will also work with vendors, end users, Customer Service Representatives and other technical staff to resolve hardware/software issues. The communication and presentation skills are needed in the job.
What You’ll Be Doing
Monitor, maintain, support and repair customers' data and internet networks including firewalls, load-balancers, VPNs, WANs, DNS, switches and routers.
Plan and perform changes on firewalls, load-balancers, switches and routers.
Resolve customer network outages. Recommend and perform remedial actions to prevent similar future troubles.
Provide support in defining and implementing network improvements, moves, additions and changes as required on a per-customer basis.
Perform and document network backups and routine maintenance of managed network devices.
Document network moves, additions and changes. Maintain accurate records of network problems reported and resolutions provided for future reference.
Develop and implement innovative approaches that present ongoing benefits in areas of improving system/network manageability and reliability.
Review daily logs for managed devices.
Escalate tickets to Vendors to have defective services and or hardware replaced.
NOTE: Required to work overtime and off-hours as dictated by systems availability and performance service levels. Weekend and shift work may be necessary to ensure 24X7 coverage.
You have 4+ years professional experience as an Internetworking analyst, network engineer or equivalent experience.
You have a minimum of 3 years working experience with Cisco, Palo Alto/Checkpoint products
You have a Post-Secondary College Education (Certificate/Diploma) in Networking, Telecommunications, IT or equivalent.
You have good working knowledge of Cisco routers, switches, remote access services, wireless networks, routing protocols, and network troubleshooting.
Experience with F5 and Cisco ACI are assets.
We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!
Our Extraordinary People.
Our Work Environment.
Company Culture & Core Values
What We Offer
Market-competitive pay structures
Paid Vacation & Sick Leaves
Maternity, Parental and/or Adoption Leave Top-Up Program
100% Employer-Paid Health Benefit Plan
Retirement Savings Plans with Employer Matching Scheme
Ongoing Financial Wellness Seminars
Corporate Discounted Programs + Wellness Program
Employee Assistance Program (EAP) for our employees and their families!
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.
Come As You Are. We Like You that Way!