Customer Service Representative
Duties:
- Provide exceptional customer service to clients in a professional and courteous manner
- Respond to customer inquiries and resolve issues promptly and efficiently
- Assist customers with product information, pricing, and order processing
- Handle customer complaints and ensure timely resolution
- Maintain accurate customer records and update information as necessary
- Collaborate with internal teams to address customer needs and concerns
- Follow company policies and procedures to ensure customer satisfaction
Skills:
- Excellent verbal and written communication skills in English
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Ability to work independently as well as part of a team
- Positive attitude and willingness to learn
We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are a motivated individual with excellent communication skills in English, we would love to hear from you.
Please submit your resume along with a cover letter highlighting your relevant experience.
Job Type: Full-time
Salary: $40,000.00-$57,425.87 per year
Benefits:
- Company pension
- Dental care
- Disability insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Winnipeg, MB R3J 3W1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Shift availability:
Work Location: In person
