A Cashier/Shop Assistant is an integral part of the team here AT JAYY'S CHEERS CONVENIENCE. In this position you will be responsible for the following:
ROLES AND RESPONSIBILITY
Customer Service:
- Greet and assist customers with a friendly and approachable attitude.
- Address customer inquiries and resolve issues promptly.
- Ensure a positive shopping experience for all customers.
Cash Handling:
- Operate cash registers and handle transactions accurately.
- Ensure accuracy in handling cash, credit/debit card transactions, and change.
Inventory Management:
- Maintain product displays and ensure shelves are well-stocked.
- Assist in receiving and organizing incoming shipments.
Store Cleanliness:
- Keep the store clean, organized, and presentable at all times.
- Perform routine cleaning tasks, such as sweeping and mopping.
Product Knowledge:
- Stay informed about the store's product offerings.
- Provide product recommendations and information to customers.
- Assist in promoting special offers or promotions.
Compliance:
- Adhere to store policies and procedures.
- Follow legal requirements related to age-restricted products (e.g., tobacco, lottery).
- Maintain a safe and clean work environment.
Team Collaboration:
- Work collaboratively with other team members.
- Provide support during busy periods and help with store tasks as needed.
Continuous Improvement:
- Seek opportunities to enhance customer service and store efficiency.
- Share feedback and ideas for improving store operations with management.
By fulfilling these roles and responsibilities, you will contribute to the success of Jayy's Cheers Convenience while providing excellent service to our valued customers.
EXPECTATIONS AND QUALIFICATIONS
Our team values attitude over ability. Although it is not required for you to have experience in any of the roles, it is definitely beneficial.
- Enthusiastically greeting and cashing out customers
- Operating the OLG Lottery Terminal
- Managing the UPS Access Point, FedEx, and other package pick-up services
- Operating Pro Passport Photo (Capturing, printing, cutting and/or emailing passport photos)
- Operating the NowPrePay gift and phone card machine
- Maintaining a safe, clean, and well-presented store
- Adapting to new ways of serving customers
SKILLS
- Commitment to customer service
- Organization
- Detail oriented
- Efficient time management skills
- Willingness to learn
- Quick learning
- Flexibility and adaptability
Job Types: Part-time, Full-time
Part-time hours: 20-35 per week
Salary: From $16.55 per hour
Shift:
Work setting:
Application question(s):
- Are you familiar with the brand names and size descriptions of cigarettes?
Experience:
- Ontario Lottery & Gaming terminal operating: 1 year (preferred)
- customer service: 1 year (preferred)
Language:
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: In person
Expected start date: 2023-10-09
