Farrow is a diversified, family-owned business that facilitates international trade by executing comprehensive customs brokerage and integrated logistics solutions. We provide our clients peace of mind with our customs brokerage, shipping, and freight-forwarding capabilities for Canada and the United States.
Farrow Prides itself on providing exceptional customs service with a true focus on trade compliance. It is our passion for personalized care that has led to Farrow being in business for over 100 years and has allowed us to constantly expand with 29 locations across North America and we're still growing! We're real people, family-owned and dedicated to our employees with a history of reinvesting in them. This commitment and dedication are why many of our employees have been with us longer than 20 years and why we have been recognized as one of Canada's Best Managed Companies for 10 consecutive years.
Farrow’s Mission
The fundamental mission of Farrow is to be a trusted partner with our clients. We deliver the highest quality customized blend of compliance and international trade solutions with uncompromising, personalized customer service. We have real conversations among ourselves and with our clients. We take necessary action, even when uncomfortable. We utilize a consultative approach and innovative, technology based solutions. We are faster and more agile than our competitors.
Position Summary
The IT Systems Engineer - Networking is primarily responsible for all aspects related to the design, implementation, and administration of Farrow’s network infrastructure. Farrow’s infrastructure is a diverse mix of technologies, the IT Systems Engineer - Networking will investigate emerging technologies and provide recommendations on which solutions best addresses our changing needs. You will design and deploy scalable, available, fault-tolerant, and reliable network infrastructure throughout the Farrow organization. The IT Systems Engineer - Networking should bring proven hands-on knowledge of systems and processes and not only provide expertise in designing network solutions but provide mentorship and guidance to the Jr. and Int. roles. The successful candidate must be available to work occasional evening and weekend hours and participate in the rotating after-hours on-call support schedule. Some travel will be required.
Key Responsibilities (Supervisory/Materials/Information)
- Manage and support existing core network infrastructure and Azure cloud networking
- The network consists of a mix of vendors, Aruba, Avaya, Juniper, Unify, FortiGate
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and virtual appliances
- Maintain network templates to align with corporate standards
- Collaborate with other engineers throughout the Farrow IT team
- Create and maintain accurate network diagrams and documentation
- Investigate faults in the network
- Update network equipment to the latest firmware releases
- Understanding of network concepts and how they play a part in a modern data center
- Provide leadership around Farrow’s technology stack
- Plan, document and execute on complex projects
- Participate in on call rotation
- Experience with Juniper Mist and Forti manager a plus
Preferred Experience
- Experienced in VMware vSphere infrastructure management with a focus on VSAN
- Experience within Linux and Microsoft environments.
Education and Experience
- Community college diploma or university degree in computer science or a related discipline or equivalent on the job experience
- More than four years of experience providing networking support in an IT environment
- Possess the appropriate industry certifications and training path
Competencies, Working Skills & Attributes
- Excellent problem-solving and critical-thinking skills
- Experience with Juniper Mist and Forti manager a plus
- Capable of managing multiple tasks and objectives
- Ability to work independently and as part of a team
- Excellent written and oral communication skills to help other employees
- Deep understanding of networking fundamentals, route/switch, security, firewalls, WiFi, VPN, DNS
- Analytical and problem-solving skills, with an attention to detail and follow-up
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a fast-paced environment.
- Leadership skills
- Excellent customer service skills
Working Conditions, Mental Effort & Physical Requirements
- Ability to sit for extended periods of time
- Ability to focus on computer screen and / or written materials for extended periods of time
- Manual dexterity required to use desktop computer and peripherals
- Must work under deadlines and related stresses in a timely and efficient manner
- Must be able to professionally handle a variety of situations and troubleshoot as needed
Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.
