Job Description:
EDUCATIONAL TECHNOLOGY SYSTEM ANALYST
RESEARCH AND ACADEMIC INNOVATION DIVISION
NorQuesters are difference makers and we’re searching for someone to join our Research and Academic Innovation division as an Educational Technology System Analyst on our Experiential Learning and Faculty Development team.
Reporting to the Manager, Digital Education and Faculty Development, the Educational Technology System Analyst supports faculty and staff by providing technical expertise in the Learning Management System Moodle, supporting processes, system upgrades and updating resources.
If you are looking to support finding ways forward with faculty and staff, and you are boldly curious and compassionate, consider joining our team in this opportunity.
HOW YOU'LL MAKE A DIFFERENCE
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Define and analyze requirements, develop computer code using coding languages, test compatibility and successful execution of Moodle, and maintain existing software and code in support of business requirements.
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Research and create design documentation throughout the software lifecycle to ensure proper continuity.
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Provide day-to-day operation of existing Moodle services, technical design, and implementation of new and enhanced services.
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Follow best practices for IT service management within the framework of IT Governance Controls approved by the college.
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Consult and collaborate with the Educational Technology Team in requests pertaining to user ease, technical components, and feasibility.
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Evaluate and research plugin requests to determine value, security, usability, longevity, and value of investment.
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Keep apprised and prepared for new Moodle and virtual classroom updates.
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Communicate important information to Moodle users on a regular basis.
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Test Moodle courses during annual Moodle upgrades.
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Engage in project work to improve Moodle’s processes and documentation.
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Evaluate user needs, impact, and changes for users.
WHAT YOU BRING
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Degree or diploma in Information Technology related discipline such as Computing Science or Software Engineering, combined with years of experience in systems administration.
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Experience working with Learner Management Systems (Moodle is preferred), and web conferencing tools (i.e., Blackboard Ultra or Microsoft Teams).
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3+ years experience in a variety of technical roles - Operational IT Service Support, System Administrator, Technical analysis and design, or data security in a system administrator.
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Strong analytical skills to evaluate business requirements and translate business objectives into technical requirements.
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Excellent understanding and ability to learn rapidly to support new and existing applications and technologies.
WHAT MAKES YOU A DIFFERENCE MAKER
As a difference maker you bring:
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Strong interpersonal skills.
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Excellent organizational and time management skills.
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Proven ability to adapt and learn new procedures and technologies.
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Very strong problem-solving skill and ability to demonstrate tenacity when addressing hard problems.
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Self-motivation and minimal need for direction to identify and solve problems.
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Ability to work effectively in a team environment.
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Excellent attention to detail and problem-solving ability.
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Ability to stay informed about trends and directions in information technology, data security and storage, and personal productivity.
SALARY: $2,007-$2,608 biweekly ($52,188-$67,804 annually) reflective upon what you bring, AKA your education and experience. This is a term position until June 15, 2024 with immediate access to our great benefit program.
We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.
Our Commitment to Equity, Diversity, and Inclusion:
We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.
NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.
NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.
ACCESSIBILITY: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to [email protected].
APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.
PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.
COMPETITION NUMBER: 2023-4222
CLOSING DATE: October 8, 2023 @ 11:59PM MST
