At Fresche Solutions, we offer great work-life balance with flexible hours. You can work anywhere in North America… either from your home or in one of our offices… the decision is up to you.
WHY JOIN FRESCHE? We believe in leading our industry, we believe in innovation, we believe in delighting our customers, guaranteeing their success, and ensuring that 100% of our customers are referenceable.
Our distinct company culture makes us a top employer, as well a premiere choice for our customers for the last eight (8) consecutive years. We work hard to ensure that our values permeate the company and are reflected in everything we do. Whether it be in setting priorities, defining ideas, or carrying out processes, we are committed to ensuring that the following values are manifested at all levels of our organization.
In your day-to-day you will be responsible to:
- Assist software and web developers via telephone and email.
- Diagnose complex programming problems.
- Respond to support inquiries via phone, chat, email, and our ticket system.
- Work on in-house development projects.
- Develop knowledge base articles to aid in the support of our customers.
- Develop 'proof of concept' applications.
- Assist developers with design decisions.
- Provide creative alternatives to meet customers needs.
- Diagnose and fix problems with our own software products.
- Contribute to web application projects with our professional services team.
- Assist with product QA.
What you should have:
- Post-secondary edication in Computer Science or equivalent
- You have very strong communication skills.
- You are very organized and ‘get things done’.
- Excellent analytical and troubleshooting skills.
- You have a solid grasp of relational database concepts.
- Effective written and verbal communication.
Bonus having experience in:
- c++, c#, Java, Node, Selenium, Jira, Salesforce, IBM i
You should have post-secondary education in Computer Science or equivalent.
We are always looking for highly motivated, energetic, creative individuals who work well in a fast-moving team environment and are committed to excellence.
WHAT’S IT LIKE TO WORK AT FRESCHE?
Visit our Website and Apply Today: https://freschesolutions.com/careers/
FOLLOW US ON: LinkedIn: https://www.linkedin.com/company/fresche-solutions