About the Role
Note: This is initially a part-time role with the potential to develop into a full-time role for the right candidate.
This is an opportunity to join Dugo and help lead our product design efforts. In this role, you will solve challenging problems that impact critical communications infrastructure. You will create exceptional user experiences, making complex technical tasks intuitive and manageable. Your work will revolutionize industries burdened with outdated systems, transforming them into streamlined, user-friendly platforms.
Responsibilities
You’ll own projects from start to finish, while leading various UX initiatives including running design sprints to define and explore user problems, content mapping, sketching, wireframing, low and high fidelity prototyping, and leading stakeholder reviews.
Design new experiences and layouts that evolve and define our product & style guide. Deliver valuable and high-quality work while maintaining efficiency.
Leverage empathy as a fundamental approach to gain insights into our technical users' needs. Strive to deeply understand their goals and aspirations, using this understanding to craft design solutions that align with their objectives.
Collaborate effectively across disciplines, engaging with customers' stakeholders, diverse user groups, and our internal team of engineers, product managers, and front-end developers. Together, you will explore, develop, and deliver your designs, while ensuring other disciplines recognize the immense value design brings to projects, resulting in the creation and delivery of exceptional products.
Ensure a user-friendly experience by designing and delivering timely, relevant information in suitable quantities, complemented by effective graphics/visualizations. Continuously enhance our platform's effectiveness in providing users with the right information, aiming to minimize or eliminate overwhelming experiences.
Qualifications
Passion for solving product problems, ideally using graphics, icons, colors where possible, while balancing all facets of the user experience.
A demonstrated understanding of the end-to-end iterative design process, including how to develop and use design research, job stories, product specs, user journey mapping, wireframing, prototyping, user testing, and high-fidelity visuals to achieve human-centered design solutions.
Proficiency in interaction design for native mobile and web applications.
Experience collaborating closely with multiple disciplines including product and engineering.
Proficiency with current industry design and collaboration tools such as Adobe XD, Figma,, Github, Jira, etc.
3+ years of experience
Strong written and verbal communication skills with a talent for the precise articulation of customer problems
Who We Are
We’re a startup company at Volta Labs, a startup incubator in the heart of downtown Halifax. We develop, deliver and support Dugo software platform currently used to manage about 30% of the Canadian cell towers. Our platform helps cellular operators save and optimize on their OpEx (Operation Expenditure) and CapEx (Capital Expenditure) related to cell towers energy needs. Dugo creates valuable insight on infrastructure energy matters while automating tasks currently performed manually.
We’re big believers in questioning the conventions and learning by listening, observing and applying lean/agile concepts. Also we take a lot of pride in building usable and delightful applications. As a result we collaborate closely with our customers and users (field techs, engineers and managers). Using their feedback, we continually improve the platform's value and experience..
This means you’ll be meeting other startups and get to some of the brightest minds in the city. Plus, being in the heart of downtown means easy access to tons of things to do or eat!
Who Will Find Working at Dugo Fun and Rewarding?
You’re going to like working with us if:
- You’re into energy management and conservation,
- You have an interest in working with bigger companies (but being part of a much smaller one),
- You want to expand on your skills and make connections while making an impact
- You enjoy directly seeing the impact of the work you do
As well we offer a fun, laid-back, and collaborative team environment. While laid-back, you’ll still be challenged daily to think outside the box.
Bonus Qualifications and Experience:
- Graphic and illustration design for marketing/website materials.
- Proven aptitude in comprehending and acquiring in-depth knowledge of engineering systems
Next Steps
We know that applying to a new role takes a lot of work and we truly value your time. If you’re interested in helping us shape the future of communications infrastructure around the world, send us your resume and a few samples of your work:
- Portfolio
- Wireframes
- UX flows
- Publications
- or whatever represents you and what you do best
We are looking forward to reading your application.
Job Types: Permanent, Part-time
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Wellness program
Flexible Language Requirement:
Ability to commute/relocate:
- Halifax, NS: reliably commute or plan to relocate before starting work (required)
Experience:
- UI/UX: 3 years (required)
Work Location: Hybrid remote in Halifax, NS
