call centre agent - customer service - Bruce Automotive Group | New Minas, NS | Workopolis

Education

High school diploma or GED

Skills

Microsoft Excel
ERP systems
Windows
Databases
Computer skills

Benefits

Extended health care
RRSP match
Dental care
Paid time off
Life insurance

Language

English

Education: Secondary (high) school graduation certificate
Experience: Experience an asset

Work setting

Rural area

Tasks

Access and process information
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Maintain records and statistics
Perform general office duties
Receive and log complaints

Computer and technology knowledge

Database software
Enterprise resource planning (ERP) software
Internet
MS Excel
MS Windows

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Repetitive tasks
Tight deadlines
Work under pressure

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Bonus

Long term benefits

Group insurance benefits
Life insurance
Pension plan
Registered Retirement Savings Plan (RRSP)
Tax-Free Savings Account (TFSA)

Other benefits

Paid time off (volunteering or personal days)
Work Term: Permanent
Work Language: English
Hours: 40 to 48 hours per week

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