At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
Want to make a difference in your career? Consider this opportunity.
Reporting to: Manager, Provincial Resource Centre (PRC) – Organ
Classification: Clinical Specialist - Organ
Worksite: Based out of 483 Bay Street
Schedule: Monday to Friday, 7.5 hour shifts
Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.
The Clinical Specialist – Organ is responsible for the provision of clinical orientation (teaching and on the job training) for Provincial Resource Centre (PRC) Organ clinical roles: Clinical Services Coordinator (CSC), Referral Triage Coordinator (RTC), and Surgical Recovery Coordinator (SRC). The Clinical Specialist – Organ is responsible for conducting individual and group level needs assessments for education and identifies, develops and implements educational programming based on the needs assessments. They will also provide project management support to the Director, PRC Organ to ensure new initiatives affecting PRC Organ practices are supported from an educational perspective.
Here is what you will be doing:
Provides leadership, education and training for PRC Organ staff for all aspects of professional clinical practice
Provides project management support for the PRC, to ensure delivery of projects are supported from an education perspective
Works collaboratively with staff from other departments (and external partners as required) to identify and implement process related educational improvement activities/initiatives
Provides mentorship and coaching to PRC Organ staff
Collaborates with the Manager PRC - Organ to develop training for any and all of the following for the purposes of professional development and initiatives which focus on best processes and practices:
the implementation of new systems, procedures, processes, and tools
identified areas of improvement (process, tool, system or otherwise)
identified skill gaps / areas for competency improvement within the team
best practices in donor case management
Oversees the annual competency review process (for clinical competencies; reviews via the functional template) for PRC Organ staff
Reviews processes on an ongoing basis to identify any areas of improvement in workflow within the PRC, or opportunities to support/implement initiatives related to organ allocation aimed at increasing organ yield
Subject matter expert for workflow related design and workflow related education for both iTransplant and TOTAL database
Ensures staff are utilizing both iTransplant and TOTAL database effectively for the accurate collection of data
Manages educational related project tasks; ensuring PRC staff affected by projects are informed and aware of changes.
Works collaboratively with others, identifying action items and involving front-line staff in the development of project related education to increase user acceptance of changes
Compiles project education status updates and reviews with the Project team
Identifies potential risks (clinical, or otherwise) and escalates; typically to the Director, PRC-Organ
Works with members of the education, hospital programs, tissue, quality, and IT departments to gather information relevant for PRC Organ staff training or re-training
Develops re-education initiatives related to quality investigations, inspections, and identified ongoing workflow concerns
Utilizes research and evidence-based practices to develop new practices and procedures
Here is what you will need to be successful:
Education and Experience
Bachelor’s degree in health science required, with a Bachelor’s degree in Nursing preferred
Master’s level preparation in Education and/or Nursing and formal training in adult education an asset
Minimum five (5) years of recent experience in organ donation or a combination of relevant experience and education
Demonstrated experience in the development and delivery of educational materials
Demonstrated experience in leading educational initiatives preferred
Knowledge and Skills
Demonstrated ability to multi-task and prioritize
Proven communication and interpersonal skills, including an ability to work effectively with people at all levels
Organized, with strong attention to detail and adaptable to change
Computer literate
Expert working knowledge of TOTAL and iTransplant functionality
Rate of Pay: $77,290.30 to $96,613.41 per annum
Employment Type: Temporary Full-Time (14 month contract)
Location: Toronto, Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: June 5, 2023
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
