Tsawwassen First Nation (TFN) is a self-governing First Nation that delivers a wide range of community services, including all of those typically delivered by municipalities. The Lands Department is responsible for the delivery of all planning, development, and engineering related services. The Community is in the midst of a significant development program, which includes the development of commercial, industrial, and residential properties. Along with the review and approval of the engineering infrastructure to support this development, the Lands Department is also responsible for assuming the ongoing maintenance and management of the infrastructure.
TFN is seeking a qualified individual to join our Lands Department in the permanent full-time position of Lands Assistant. The Lands Department seeks an individual with outstanding customer service and interpersonal skills to join their team. In this role you will be primarily responsible for providing front-line customer service and administrative support to the department, including accepting and tracking permit applications, and providing information and assistance at the front counter, over the telephone and through email regarding departmental activities, regulations and procedures. Other job duties are maintaining a variety of Departmental records, files and accounts, and performing other routine clerical tasks. The successful candidate is a self-starter, driven and highly organized, and possesses outstanding communication skills and customer service skills.
Requirements
- Completion of Grade 12 supplemented by word processing and administrative courses, preferably Microsoft Office Suite training, plus sound related experience performing reception and clerical functions; or an equivalent combination of training and experience
- Working knowledge of the terminology and processes related to building, zoning, bylaw and permit and license matters
- Experience in municipal, local government or real estate an asset
- Sound knowledge of computer systems and software applications, including Tempest and SharePoint, related to the job duties, and the ability to operate a variety of office equipment, including a switchboard
- Proficiency in the use of computer software including Microsoft Office with strong word processing and typing skills and the ability to create templates, spreadsheets and mail merges
- Sound knowledge of business English, spelling, punctuation and arithmetic
- Ability to deal effectively with the public and a variety of other internal and external contacts in processing inquiries and complaints and provide a variety of factual information and related services in a professional manner
- Ability to work collaboratively with others and to make a contribution to a team environment
- Ability to perform clerical duties with accuracy and detail and in accordance with established regulations, policies and procedures
- Ability to type a variety of material, compose routine correspondence and prepare and maintain files, records, reports and related material
- Ability to prioritize workloads, to work independently with minimal guidelines and supervision, and to perform tasks under periodic work pressure
- Valid Class 5 BC Driver’s License and access to a reliable personal vehicle
- Positive attitude and willingness to adapt to an ever-changing workplace
Wages: Competitive pay commensurate with qualifications with excellent benefits including enrolment in the BC Municipal Pension Plan.
Hours of work: Monday to Friday 8:30 to 4:30 in our Lands Building
Pursuant to the Tsawwassen First Nation Government Employees Act, first priority in hiring among qualified applicants will be given to Tsawwassen Members, second priority to spouses (as defined in s. 3 (1) of the BC Family Law Act) of Tsawwassen Members, and third priority to members of other First Nations. If you fall within one of these categories and you wish to have this voluntary information considered as part of your application, please indicate the applicable category in your cover letter.
We wish to thank all applicants for their interest; however, only short-listed candidates will be contacted for interview.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
- Tsawwassen, BC V4M 4G4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Bylaw, permit & License processing: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Reception desk: 1 year (preferred)
Work Location: In person
